Tag: hammer and mop

On Frankaffe, Sushrut Munje shares how it feels to start another entrepreneurial venture again - post experiences at Hammer and Mop, SILA and Eské.

Stepping Out of Real Estate, and How Art Tempts

Offering a briefing on culture and design, we feature amazing individuals and places from across the globe. These are stories of courage, experimentation and creative success – a rare fulfilment that most only strive for. We underline the purpose and the individual inspiration behind the ever evolving facade of their work output. We share stories, for everyone to read on a Sunday morning. Read more →

On Frankaffe, Sushrut Munje shares how his study of organizational effectiveness started with Hammer and Mop and led into SILA and Mr. Homecare.

My foray into organizational effectiveness

The next step includes bringing our remote locations closer, and on the same platform – which means integrated satellite offices, ensuring smooth information flow and increased closeness in remote teams. Considering we are a services business which hires people of a certain skill set on the field – it would be crucial to have technology-enabled real time updates from all sites, thus empowering us to take better decisions, quicker. Read more →

Sushrut Munje shares on Frankaffe what Boba Fett, the beloved villainous assassin from Star Wars, teaches us about branding and storytelling.

Branding and Boba Fett

The famous assassin from the Star Wars stories, Boba Fett, makes for a fascinating subject to broach. It is curious to note how a character with a comparatively low profile in movies that youngsters won’t really appreciate now has grown into a cult figure. What drives the mystique and what can we learn from it? Read more →

Sushrut Munje shares insights on how effective customer service means keeping the promises you make, being transparent, accountable and simply human.

Customer Service: The Talking Wall

Dishonesty and shirking responsibility invites retribution, and no matter how much we hate it, we cannot blame customers using social media to shame the brand online – that’s their only weapon. We need to use it for us, instead of suffering from it being used against us. Forget delight – even if you meet expectations, the word is going to spread. Everyone likes people who keep their word, who stand by their promises and deliver consistently. Everyone LOVES brands & companies who do that. Read more →

Cleaner Country: Herd Mentality

If we manage to undo the situations where apathy thrives, we have a winner at our hands. Let us talk about Cleaner Country, a drive by Hammer & Mop, that is determined to clean up places and minds. We will be trying to make sure that our well-directed efforts result in tidier surroundings. Such that, people find themselves living in cleaner areas. And they might not want to dirty them at all. Read more →

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